Refund policy

Return & Refund Policy

Effective Date: July 14, 2026

At Nashe Studio, we strive to provide premium-quality clothing and a seamless shopping experience. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Return Eligibility

You may request a return within 7 days of receiving your order if:

  • The item is unused, unwashed, and unworn.

  • All original tags and packaging are intact.

  • The product is in its original condition.

  • A valid proof of purchase or order number is provided.

2. Non-Returnable Items

The following items are not eligible for return:

  • Products damaged due to misuse or improper care.

  • Items returned without original tags or packaging.

  • Products that have been worn, washed, altered, or have stains or odors.

  • Gift cards (if applicable).

3. Damaged, Defective, or Wrong Product

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

  • Your Order ID

  • Clear photos of the product

  • Photos of the package

Once verified, we will offer a replacement or full refund at no additional cost.

4. Refund Process

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be processed within 5–7 business days.

  • The amount will be credited to your original payment method.

  • Depending on your bank or payment provider, the refund may take additional time to reflect.

5. Exchange Policy

We currently offer exchanges only for:

  • Wrong product received

  • Damaged or defective products

  • Size exchange (subject to stock availability)

Exchange requests must be made within 7 days of delivery.

6. Return Shipping

  • If the return is due to our error (wrong, damaged, or defective item), we will bear the return shipping cost.

  • For all other eligible returns, the customer may be responsible for return shipping charges.

7. Order Cancellation

Orders can be cancelled only before they are shipped. Once an order has been dispatched, it cannot be cancelled.

8. Contact Us

For any return, refund, or exchange requests, please contact our customer support nishabadbadwal@gmail.com with your Order ID and details.

We will be happy to assist you as quickly as possible.

Thank you for shopping with Nashe Studio.